UniKitOut by Gailarde Ltd is committed to preserving the privacy of all visitors to our website. Please read the following privacy policy to understand how we use and protect the information that you provide to us. By registering or placing an order on this website, you consent to the collection, use and transfer of your information under the terms of this policy.

INFORMATION THAT WE COLLECT FROM YOU

When you visit, register or order products or services on our site you may be asked to provide certain information about yourself including your name, contact details and credit or debit card information. We may also collect information about your usage of our website as well as information about you from messages you post to the website and e-mails or letters you send to us. To maintain customer service standards and to assist staff training, we may record and monitor incoming calls. To be able to offer you Klarna’s payment options, we will pass to Klarna certain aspects of your personal information, such as contact and order details, in order for Klarna to assess whether you qualify for their payment options and to tailor the payment options for you. General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna’s privacy policy.

We are committed to protecting your privacy and ensuring transparency in how we use your data. The personal information we collect and process enables us to provide you with access to all parts of our website, supply the goods or services you have requested, bill you, and contact you when necessary regarding your orders. We also use this information to administer, support, improve, and develop our business.

DATA SHARING WITH UNIVERSITIES, STUDENT UNIONS OR PBSA'S.
If you place an order using a University-specific discount code, a University-provided URL, or by selecting your University from a dropdown at checkout, you agree that we may share the following details with the applicable University, Student Union, or Purpose-Built Student Accommodation (PBSA) provider to facilitate the successful management of incoming deliveries:

• First and last name
• On-campus address (if provided)
• Student ID (if applicable)

This data is shared strictly under specific GDPR-compliant use cases and only when necessary to fulfil our contractual obligations or where we have a legitimate interest in ensuring seamless order processing and delivery services.

HOW WE USE YOUR INFORMATION

• To provide you with the products or services you have requested
• To process transactions, including billing and order fulfilment
• To contact you about your orders, deliveries, or any necessary updates
• To improve our website, services, and customer experience
• To contact you for feedback on our services
• To notify you about important changes or developments to our website or services

MARKETING COMMUNICATIONS
Where you have provided consent, we may also use your information to inform you via email about other products and services we offer that may be of interest to you. If you wish to withdraw your consent to marketing communications, you may opt out at any time by contacting us or using the unsubscribe link in our emails.

DISCLOSURE OF YOUR INFORMATION

UniKitOut and will not disclose your personal data in any scenario other than those outlined above, unless required to do so by law. We will not otherwise share, sell or distribute any of the information you provide to us without your consent.

SECURITY AND DATA RETENTION

We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires.

ACCESSING AND UPDATING

You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us. We are entitled by law to charge a fee to meet our costs in providing you with details of the information we hold about you.

CHANGES TO OUR PRIVACY POLICY

Any changes to our privacy policy in the future will be posted to the website and, where appropriate, through e-mail notification.We regularly review our policies to ensure we are GDPR complaint as per ICO guidelines.

SECURITY

This site has security measures in place to protect the loss, misuse and alteration of the information under our control. All data is protected using the most advanced methods available. We do not store financial information like credit card numbers or personal information like social security numbers on this site.